Bespoke AI solutions,
built by actual operators.
We build it with you, and we stay until it works.
Let's talkOur Approach
We work with you to find the right problems to solve
We've been operators. We've had experience in the trenches. We work with you to figure out where automation makes real impact.
Bespoke AI that fits your workflow
Every business runs differently. We build what you actually need, not what a platform thinks you need.
A partnership, not a project
We know processes aren't static. Your business evolves, and your automation should too. We're here to adjust with you as things change.
Our Work
We partner with businesses to design and deploy AI solutions that actually work in the real world.
WhatsApp Sales Agent
Grain is one of Singapore's leading catering companies. We built Alfred, a WhatsApp AI agent that handles sales inquiries and manages complex business rules.
Meeting customers where they are
Most of Grain's sales communication happens on WhatsApp. Alfred handles incoming inquiries, qualifies leads, and answers questions about menus, pricing, and availability. All in the same channel customers already use.
- →Target: 70% of WhatsApp messages handled by AI
- →Frees up sales team for high-value conversations
Handling complex situations
Catering has complicated rules: lead times, public holidays, dietary requirements, minimum orders. We built Alfred on our Lyra platform with detailed SOPs so it knows when to handle things automatically and when to escalate to a human.
- →Built on our Lyra agent platform
- →Handles lead time validation, menu recommendations, and escalations
Let's Talk
Thinking about how AI could help automate something in your business? We'd love to hear about it.
Or email us directly at hello@papercut-labs.com
About Us
We're a small team based in Singapore building custom AI automation for businesses. Before Papercut Labs, we built and ran operations at startups. We know what it's like in the trenches.
We build bespoke solutions because, in our experience, that's the only way it actually works. Every business is different. We'd rather make something that truly works for one client than sell something half-baked to a thousand.